Help Center

FAQ

Order Status

How do I check the status of my order?

My order didn't arrive on time, what should I do?

Shipping & Delivery

How long does shipping & delivery take?

Do you deliver products internationally?

I've placed an orders with multiple items recently, can I combine them into one package?

Order Changes

I've put a wrong shipping address and/or picket a wrong size/variant! Can I change it?

Payments & Security

How secure is my personal information?

Which payment methods do you accept?

Sizing & Care

Jewellery Care Guide

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